COVID Safe

This page will be regularly updated with the latest information. If you have more questions you can contact us on info@melbournejazz.com or (03) 9001 1388.

COVID Safe practices at MIJF 2021

The safety of our artists, audiences and staff is our number on priority. We’re following Victorian Government guidelines and working with our venues to make sure that all events planned as part of the Festival are COVID-Safe. Stay tuned for more information closer to the festival

What happens if an event is cancelled due to COVID restrictions?

In the event that COVID restrictions require us to cancel, reschedule or restrict capacities at one or more shows, ticketholders will be contacted directly with instructions and options for their purchase.

 

What happens if I can’t make it to a show due to illness, boarder closures or other COVID related mishaps?

We know this is a weird year so we’ve introduced some flexibility to our ticketing policy so you can book with confidence. We want everyone at our Festival to be safe and happy, so if you can’t make it, just get in touch with us as soon as you know you can’t make it and we’ll talk you through your options.

You can contact our friendly ticketing team by email as at ticketing@melbournejazz.com or call us on 03 9001 1388.

Click here to read our full ticketing and refunds policy.

If you purchased your ticket through the venue or an authorised seller, you’ll need to contact them directly.