Ticketing Information

If we haven’t answered your ticketing question below, please feel free to give us a call on (03) 9001 1388 or email ticketing@melbournejazz.com.

When is the Melbourne International Jazz Festival?

The 2024 Melbourne International Jazz Festival will take place from 18—27 October 2024.


How do I purchase tickets?

Once the 2024 MIJF program has been launched, tickets for most events can be purchased online through the Melbourne International Jazz Festival website. For any enquiries about the program or ticketing, please contact the MIJF office on (03) 9001 1388 or info@melbournejazz.com

Depending on the event, tickets may be purchased through the venue where the event is occurring or an authorised seller and are sometimes available at the venue box office on the night (subject to availability).


Concessions and Companions

Holders of the following valid concession cards are eligible for concession price tickets, where available: Student Card (full-time), Carer Card, Health Care Card, Pension Card, Veterans Affairs Card, and all government-issued Seniors Cards. Concession price tickets also apply to children 16 years and under.

For tickets purchased through external ticketing agencies (not through MIJF), different concession may apply, please check the venue’s website and terms and conditions for details.

Proof of concession is required when purchasing or collecting your tickets and/or on entering the venue.

Companion card holders qualify for a complimentary ticket for their companion. Please contact Melbourne International Jazz Festival on (03) 9001 1388 or the event venue to purchase tickets.


How do I get my tickets?

Tickets purchased through the Melbourne International Jazz Festival website are issued digitally and will be emailed to you. Please make sure to check your spam or junk folders in case your tickets made their way there, instead of your inbox. Tickets will be sent from ticketing@melbournejazz.com

If you purchased your tickets through the venue or an authorised seller please contact the point of purchase directly.

Ticketing Terms and Conditions

Our full terms and conditions are available here.


Booking Fees

A transaction fee of $4.40 (incl. GST) per transaction (not per ticket) will apply for all tickets purchased via MIJF online or over the phone.

For tickets purchased through external ticketing agencies (not through MIJF), different fees will apply. Please check the venue’s website for details.


Mob Tickets

Mob Tickets are available to members of the Aboriginal and Torres Strait Islander Community, as well as Māori, Pasifika and First Nations people from other countries.

Allocation for Mob Tickets is limited and subject to availability. Transaction fee and standard ticketing terms and conditions apply. Please ring (03) 9001 1388 if you have any queries.


Tax Invoices

If you would like a tax invoice (including GST) for your purchase please email info@melbournejazz.com with your transaction details and we would be happy to provide you with a tax invoice.


Will there be conditions of entry to attend the 2024 Melbourne International Jazz Festival?

The safety of our artists, audiences and staff continues to be our number one priority. We’re following Victorian Government health guidelines and working with our venues to make sure that all events planned as part of the 2024 Festival are COVID-Safe.

Audiences are welcome to wear face masks at any MIJF event and practice physical distancing where possible.


COVID-19 Refunds and Exchanges

We are offering additional flexibility through our refund policy, at this time, to encourage you and members of your booking party to book tickets with confidence.

Please contact us via email on ticketing@melbournejazz.com prior to 10am on the day of your performance if you are unable to attend due to a requirement to self-isolate or quarantine due to COVID-19. We are unable to guarantee a refund or exchange after the event.

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